/* Ember IG Outreach console.
   Warm neutrals carry the interface; the ember tone is an accent only, never a
   fill, so a saturated block never reads as "this row is bad". */
:root{
  --bg:#FAF7F2; --surface:#FFFFFF; --surface-2:#F5EFE6;
  --ink:#2F2119; --ink-2:#6B5849; --ink-3:#93826F;
  --line:#E7DDD1; --line-2:#D6C8B8;
  --tan:#C8A882; --brown:#6B4E3D; --deep:#3E2C20; --ember:#C1440E;
  --ok:#4E7A4A; --ok-bg:#EDF4EC; --warn:#8A6410; --warn-bg:#FAF3E2;
  --dead:#8A6A5C; --dead-bg:#F2EAE5;
  --radius:7px;
  --mono:ui-monospace,SFMono-Regular,Menlo,monospace;
}
*{box-sizing:border-box}
html,body{margin:0;height:100%}
body{
  background:var(--bg);color:var(--ink);
  font:15px/1.5 -apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif;
}
button,input,select,textarea{font:inherit;color:inherit}
a{color:var(--brown)}

/* ---- top bar --------------------------------------------------------------*/
.topbar{
  display:flex;align-items:center;gap:16px;justify-content:space-between;
  padding:12px 20px;background:var(--surface);border-bottom:1px solid var(--line);
  position:sticky;top:0;z-index:20;flex-wrap:wrap;
}
.brand{display:flex;align-items:center;gap:10px}
.brand h1{font-size:1.05rem;margin:0;letter-spacing:-.01em;color:var(--deep)}
.mark{width:11px;height:11px;border-radius:50%;background:var(--ember);flex:none}
.topbar-right{display:flex;align-items:center;gap:8px;flex-wrap:wrap}
.me{font-size:.84rem;color:var(--ink-2)}
#search{
  width:260px;padding:7px 11px;border:1px solid var(--line-2);border-radius:var(--radius);
  background:var(--bg);
}
button,.ghost{
  padding:7px 13px;border:1px solid var(--line-2);background:var(--surface);
  border-radius:var(--radius);cursor:pointer;text-decoration:none;color:var(--ink);
}
button:hover,.ghost:hover{background:var(--surface-2)}
button.primary{background:var(--brown);border-color:var(--brown);color:#fff}
button.primary:hover{background:var(--deep)}
button.danger{color:var(--ember);border-color:#E3C3B4}
button:disabled{opacity:.55;cursor:default}
select,textarea,input[type=text],input[type=tel],input[type=search]{
  padding:6px 9px;border:1px solid var(--line-2);border-radius:var(--radius);background:var(--surface);
}

/* ---- tabs -----------------------------------------------------------------*/
.tabs{display:flex;gap:2px;padding:0 20px;background:var(--surface);
  border-bottom:1px solid var(--line);overflow-x:auto}
.tab{
  padding:10px 14px;border:none;background:none;border-bottom:2px solid transparent;
  border-radius:0;color:var(--ink-2);white-space:nowrap;
}
.tab:hover{background:transparent;color:var(--ink)}
.tab.active{color:var(--deep);border-bottom-color:var(--ember);font-weight:600}
.tab .n{color:var(--ink-3);font-variant-numeric:tabular-nums;margin-left:6px;font-size:.85em}

/* ---- filters --------------------------------------------------------------*/
.filters{display:flex;align-items:center;gap:14px;padding:12px 20px;flex-wrap:wrap;
  border-bottom:1px solid var(--line)}
.filters label{font-size:.82rem;color:var(--ink-2);display:flex;align-items:center;gap:6px}
.spacer{flex:1}
.chips{display:flex;gap:6px;flex-wrap:wrap}
.chip{
  padding:4px 11px;border:1px solid var(--line-2);border-radius:999px;
  background:var(--surface);font-size:.82rem;cursor:pointer;color:var(--ink-2);
}
.chip.active{background:var(--deep);border-color:var(--deep);color:#fff}

/* ---- summary --------------------------------------------------------------*/
.summary{display:flex;gap:22px;padding:14px 20px 4px;flex-wrap:wrap;
  font-size:.84rem;color:var(--ink-2)}
.summary b{color:var(--deep);font-size:1.15rem;font-variant-numeric:tabular-nums;
  display:block;line-height:1.2}

/* ---- table ----------------------------------------------------------------*/
.table-wrap{padding:8px 20px 60px;overflow-x:auto}
table{border-collapse:collapse;width:100%;background:var(--surface);
  border:1px solid var(--line);border-radius:var(--radius);overflow:hidden}
th,td{text-align:left;padding:10px 12px;border-bottom:1px solid var(--line);
  font-size:.88rem;vertical-align:middle;white-space:nowrap}
th{background:var(--surface-2);color:var(--ink-2);font-size:.74rem;
  text-transform:uppercase;letter-spacing:.06em;font-weight:600}
th.num,td.num{text-align:right;font-variant-numeric:tabular-nums}
tbody tr{cursor:pointer}
tbody tr:hover{background:var(--surface-2)}
tbody tr:last-child td{border-bottom:none}
.who{font-weight:600;color:var(--deep)}
.sub{color:var(--ink-3);font-size:.8rem;font-weight:400}
.badge{
  display:inline-block;padding:2px 9px;border-radius:999px;font-size:.74rem;
  border:1px solid var(--line-2);background:var(--surface-2);color:var(--ink-2);
  text-transform:uppercase;letter-spacing:.04em;
}
.badge.won{color:var(--ok);background:var(--ok-bg);border-color:#C3DBC0}
.badge.dead{color:var(--dead);background:var(--dead-bg);border-color:#DFCEC5}
.badge.in_conversation{color:var(--brown);background:#F3EAE1;border-color:#DCC9B7}
.badge.replied{color:var(--deep);background:#EFE7DC;border-color:#DCC9B7}
.flag{font-size:.76rem;color:var(--ink-2);margin-right:8px}
.flag.alert{color:var(--warn);font-weight:600}
.flag.cust{color:var(--ok)}
.stale{color:var(--warn);font-weight:600}
.empty{color:var(--ink-3);padding:36px 4px;text-align:center}

/* ---- drawer ---------------------------------------------------------------*/
.scrim{position:fixed;inset:0;background:rgba(47,33,25,.32);z-index:30}
.drawer{
  position:fixed;top:0;right:0;height:100%;width:min(520px,100%);z-index:31;
  background:var(--surface);border-left:1px solid var(--line-2);overflow-y:auto;
  box-shadow:-12px 0 32px rgba(47,33,25,.10);
}
.drawer-inner{padding:22px 24px 60px}
.drawer h2{margin:0 0 2px;font-size:1.25rem;color:var(--deep)}
.drawer .handle{font-family:var(--mono);font-size:.84rem;color:var(--ink-2)}
.drawer h3{font-size:.76rem;text-transform:uppercase;letter-spacing:.07em;
  color:var(--ink-3);margin:26px 0 8px}
.close{position:absolute;top:14px;right:18px}
.kv{display:grid;grid-template-columns:120px 1fr;gap:6px 12px;font-size:.87rem}
.kv dt{color:var(--ink-3)}
.kv dd{margin:0;color:var(--ink)}
.stage-row{display:flex;gap:6px;flex-wrap:wrap;margin-top:8px}
.stage-row button{font-size:.84rem;padding:6px 12px}
.stage-row button.on{background:var(--deep);border-color:var(--deep);color:#fff}
.note-box{width:100%;margin-top:8px}
.timeline{list-style:none;padding:0;margin:8px 0 0;border-left:2px solid var(--line);}
.timeline li{padding:0 0 14px 14px;position:relative;font-size:.85rem}
.timeline li::before{content:"";position:absolute;left:-5px;top:6px;width:8px;height:8px;
  border-radius:50%;background:var(--tan)}
.timeline .when{color:var(--ink-3);font-size:.76rem}
.timeline .what{color:var(--ink)}
.alertbox{background:var(--warn-bg);border:1px solid #E4D2A8;border-left:3px solid var(--warn);
  border-radius:var(--radius);padding:10px 13px;font-size:.85rem;color:#6B4E10;margin:14px 0}
.okbox{background:var(--ok-bg);border:1px solid #C3DBC0;border-left:3px solid var(--ok);
  border-radius:var(--radius);padding:10px 13px;font-size:.85rem;color:#33562F;margin:14px 0}

/* ---- modal ----------------------------------------------------------------*/
.modal{position:fixed;inset:0;z-index:40;display:flex;align-items:center;
  justify-content:center;background:rgba(47,33,25,.36);padding:20px}
.modal-card{background:var(--surface);border:1px solid var(--line-2);
  border-radius:10px;padding:24px;width:min(520px,100%);display:flex;
  flex-direction:column;gap:12px;box-shadow:0 18px 44px rgba(47,33,25,.14)}
.modal-card h2{margin:0;color:var(--deep);font-size:1.15rem}
.modal-card label{font-size:.84rem;color:var(--ink-2);display:flex;
  align-items:center;gap:8px;justify-content:space-between}
.modal-card label.row{justify-content:flex-start}
.modal-actions{display:flex;justify-content:flex-end;gap:8px;margin-top:4px}
.hint{font-size:.82rem;color:var(--ink-3);margin:0}
.err{color:var(--ember);font-size:.84rem;min-height:1em;margin:0}
.hidden{display:none !important}

/* ---- login ----------------------------------------------------------------*/
.login-wrap{min-height:100%;display:flex;align-items:center;justify-content:center;padding:24px}
.login-card{background:var(--surface);border:1px solid var(--line-2);border-radius:12px;
  padding:32px;width:min(380px,100%);box-shadow:0 18px 44px rgba(47,33,25,.10)}
.login-card .brand{justify-content:center;margin-bottom:18px}
.login-card h1{font-size:1.2rem;margin:0 0 6px;color:var(--deep);text-align:center}
.login-card p.sub{color:var(--ink-2);font-size:.88rem;text-align:center;margin:0 0 20px}
.login-card form{display:flex;flex-direction:column;gap:12px}
.login-card input{padding:11px 13px;font-size:1rem;width:100%;text-align:center;
  letter-spacing:.02em}
.login-card input#code{letter-spacing:.5em;font-size:1.35rem;font-family:var(--mono)}
.login-card button{padding:11px;font-size:.95rem}
.login-card .linky{background:none;border:none;color:var(--brown);text-decoration:underline;
  padding:4px;font-size:.84rem;cursor:pointer}
.login-card .linky:hover{background:none}

@media (max-width:720px){
  #search{width:100%}
  .topbar-right{width:100%}
  .kv{grid-template-columns:96px 1fr}
}